Privacy policy

As a consequence of browsing the website and completing the forms of the website, the user accepts that the personal data they have provided or will provide in the future through this service are subject to processing in personal data files of AXEL CORPORATION GRUPO HOTELERO, S.L. and AXEL HOTELS establishments, including collection of data on access and use of cookies and functions provided by third parties.

Purpose of the processing, legal basis and recipients of the information

The data is used:

  • To allow the functioning of the website
  • To register and attend to requests made by users through forms on the website (contact, etc.)
  • To make hotel bookings and payments
  • To receive information from AXEL HOTELS, including by electronic means
  • To carry out website analysis and create statistics
  • To include functions provided by third parties (Google Maps, etc.)

Website browsing

  • Purpose: the data necessary for providing online services is processed, including registration of IP addresses, pages visited and date of access, as well as information on the user terminal. The data is also processed for purposes of security and improvement of the website.
  • Legitimacy: the processing of data is necessary for the provision of online services; consent, expressed through use of the website
  • Recipients and transfers: companies and establishments of AXEL CORPORATION GRUPO HOTELERO, S.L. and AXEL HOTELS establishments

Use of forms of the website

  • Purpose: to attend to requests made through forms on the website.
  • Legitimacy: consent expressed when using and sending the form.
  • Recipients and transfers: AXEL CORPORATION GRUPO HOTELERO, S.L. and AXEL HOTELS establishments and other companies involved in providing the requested services

Provision of services

  • Purpose: providing services including hotel booking and payment management. Sending information on services of AXEL CORPORATION GRUPO HOTELERO, S.L. and AXEL HOTELS establishments by electronic means.
  • Legitimacy: execution of the contract or provision of the service.
  • Recipients and transfers: companies and establishments of AXEL CORPORATION GRUPO HOTELERO, S.L. and AXEL HOTELS establishments and other companies involved in providing the requested services

Receiving information from AXEL HOTELS including by electronic means

  • Purpose: sending information on services of AXEL CORPORATION GRUPO HOTELERO, S.L. by email, SMS or any other similar means
  • Legitimacy: existence of a prior contractual relationship; consent
  • Recipients and transfers: AXEL CORPORATION GRUPO HOTELERO, S.L., AXEL HOTELS hotels

Website Analysis

  • Purpose: to ascertain the way in which the website is searched, accessed and used by the public. This may involve the collection of personal data, for example, IP address, location of the connection, information on browsing software or hardware, etc.
  • Legitimacy: consent, expressed through use of the website
  • Recipients and transfers: AXEL CORPORATION GRUPO HOTELERO, S.L., AXEL HOTELS hotels

Functions provided by third parties

  • Purpose: to incorporate functions provided by third parties, such as maps, analytics, social media buttons, etc.
  • Legitimacy: consent, expressed through use of the website
  • Recipients and transfers: The third party functions establish a direct connection between the user's browser and the internet domains of the third parties, allowing downloading and execution of the function, including from pages outside of the European Economic Area.

This website integrates functions of Google Inc, such as Google Analytics and Google Maps. By using this website, the user authorises the processing of their data by Google, as established in its privacy policy: https://policies.google.com/privacy

The functions of Instagram are provided by Facebook Inc and Facebook Ireland, in accordance with its privacy policy. By using these functions you authorise the processing of your data as established in the privacy policy: https://help.instagram.com/519522125107875?helpref=page_content

Veracity of the data

The user must complete the forms with true, precise, complete and up to date data. The user will not enter data corresponding to another person; AXEL HOTELS will assume that the data has been provided by its owner. The user will be solely liable for any direct or indirect damage or loss that may be caused to any person due to completion of the form with data corresponding to another person.

Minors

The use of AXEL HOTELS web services is prohibited for persons under 18 years of age.

Recipients and international data transfer

The user is informed that for contracting products and services offered, AXEL CORPORATION GRUPO HOTELERO S.L. must necessarily communicate the personal data to the requested establishment:

AXEL CORPORATION GRUPO HOTELERO S.L.

Consell de Cent, 263 Entl. 1ª, 08011 Barcelona

Tel. ( 34) 93 323 25 70

AXEL HOTEL BARCELONA (HOTEL AXEL S.L.U.)

C/ Aribau, 33, 08011 Barcelona

Tel. ( 34) 93 323 93 93

barcelona@axelhotels.com

TWO HOTEL BARCELONA BY AXEL (TWO BY AXEL BARCELONA S.L.U.)

C/ Calabria 90-92, 08015 Barcelona

Tel. ( 34) 93 539 23 13

twobarcelona@axelhotels.com

AXEL HOTEL BERLIN

Lietzenburger Str, 13/15, 10789 Schöneberg, Berlin

Tel. ( 49) 30 2100 28 93

berlin@axelhotels.com

TWO HOTEL BERLIN BY AXEL

Bundesallee 31A,

10717 Berlin, Germany

Tel. ( 49) 3081096980

fom.twober@axelhotels.com

AXELBEACH MASPALOMAS (AXEL TRAVEL S.L.U.)

Avda. Tirajana, 32 (Entry on C/ Timple)

35100 Playa del Inglés, Las Palmas, Gran Canaria

Tel. ( 34) 928767863

grancanaria@axelhotels.com

AXELBEACH IBIZA (AXELBEACH HOTEL IBIZA, S.L.U.)

Cala de Bou 46, 07830 · Sant Josep de sa Talaia (Bahía de Sant Antoni de Portmany) - Ibiza (Balearic Islands) Spain

Tel. ( 34) 971 348 735

ibiza@axelhotels.com

AXEL HOTEL MADRID (HOTEL ATOCHA 49, S.L.)

Calle de Atocha, 49 - 28012 Madrid

Tel. ( 34) 91 088 33 80

madrid@axelhotels.com

Rights of access, rectification, deletion, opposition and others

At all times, the owner of the data has the right to access, rectify and delete the data concerning them, as well as opposing the processing of their data, under the terms set out in data protection legislation. They also have the right to request: portability of their data, withdrawal of the consent provided, if applicable, and limitation of processing.

The owner of the data may exercise these rights in writing by post to AXELHOTELS, CONSELL DE CENT, 263 ENTLO. 08011 BARCELONA ESPAÑA, this communication having to include a signed request indicating the action requested and a photocopy of their DNI identity document or passport.

The owner of the data may also oppose the receipt of commercial emails; to do so it will be sufficient to make the request by email sent from the address they wish to unsubscribe, sent to lopd@axelhotels.com.

The owner of the data, if they consider the processing of their data to infringe data protection legislation, may file a complaint before the data protection control authorities.

Date of update of this policy

25 May 2018