Cookie Policy

The entity AXEL CORPORATION GRUPO HOTELERO S.L., with tax identification number B64323900 and registered office at Consell de Cent 263, Entlo., website, www.axelhotels.com. and email address lopd@axelhotels.com informs you that in accordance with Article 22.2 of Law 34/2002 of 11 July, on information society services and electronic commerce (LSSI), the user is expressly informed that this website uses own and third party 'cookies' to offer you a better experience and service. By browsing or using our services, the user expressly accepts our use of 'cookies'. However, the user has the option to prevent the generation of 'cookies' and to delete them through selection of the corresponding option on their browser. In case of blocking the use of 'cookies' on their browser, it is possible that some services or functionalities of the website will not be available.

A) Own Cookies are understood as: Those sent to the user's terminal from a device or domain managed by the publisher and from which the service requested by the user is provided.

What is a 'cookie'?

A 'cookie' is a file that is downloaded on websites, and which certain websites send to the browser, and which is stored on the user's terminal, which may be a personal computer, a mobile phone, a tablet, etc. These files allow the website to remember information about their visit, such as the preferred language and options, which can allow information on browsing carried out from their device to be recovered, with the intention of facilitating their next visit and making the site more useful by personalising its content.

How are 'cookies' used?

By browsing this website, the user accepts that 'cookies' may be installed on their terminal and that they allow us to know the following information:

  • Statistical information on use of the website
  • The Login of the user to keep the session active on the website
  • The preferred format of the website when accessed from mobile devices.
  • The most recent searches carried out on the services of the website and personalisation data of these services.
  • Information on advertisements shown to the user.
  • Information on surveys in which the user has participated.
  • Data from connection to social networks for users who access with their Facebook or Twitter account.

Types of 'cookies' used

This website uses both temporary session 'cookies' and permanent 'cookies'. Session 'cookies' store data only while the user is accessing the website and permanent 'cookies' store data on the terminal so that it can be accessed and used for more than one session. The are usually used to store information which must only be kept for providing the service requested by the user on a single occasion.

Depending on the purpose for which the data obtained through the 'cookies' is processed, the website may use:

Technical 'cookies'.

1- Technical cookies: These allow the user to browse a website, platform or application and use the different options or services existing on it, such as monitoring traffic and communication of data, identifying the session, accessing restricted access sections, remembering elements that make up an order, undertaking the purchase process of an order, making the request for registration or participation in an event, using security elements during browsing, storing content for the dissemination of videos or sound, or sharing content through social networks.

Personalisation 'cookies'.

2- Personalisation cookies: These allow the user to access the service with some predefined general characteristics based on a series of criteria on the user's terminal, such as language, type of browser through which the service is accessed, geolocation of the terminal, and the regional configuration from which the service is accessed.

Advertising 'cookies'.

3- Advertising cookies: These allow the management, in the most effective way possible, of advertising spaces which the publisher may have included on a website, application or platform from which the requested service is provided, based on criteria such as the content published or the frequency with which the advertisements are shown.

Behavioural advertising 'cookies'.

4- Behavioural advertising cookies: These allow the management, in the most effective way possible, of advertising spaces which the publisher may have included on a website, application or platform from which the requested service is provided. These cookies store information on the behaviour of users obtained through continued observation of their browsing habits, which allows a specific profile to be developed to show advertising based on this.

Statistical analysis 'cookies'.

5- Statistical analysis cookies.
- These allow monitoring and analysis to be carried out on the behaviour of users on websites. The information collected through this type of 'cookie' is used to measure the activity of websites, applications and platforms and to create browsing profiles of users of these sites, in order to make improvements to the service based on data on usage by users.

- Third party cookies

B) Third party cookies: These are sent to the user's terminal from a device or domain that is not managed by the publisher, but by another entity that processes the data obtained from the cookies. On some websites, third party 'cookies' can be installed, allowing the management and improvement of the services offered. For example, statistics services of Google Analytics and Comscore.
On this website, the Entity uses the following cookies, detailed below:

Own Cookie: JSESSIONID Information: Duration Session cookie. This cookie is deleted when the browser is closed. Purpose: Technical element necessary for identifying a session (a visit to the website). It does not collect personal information of the user.

GOOGLE COOKIES

Google Cookie: __ga Information: Statistical analysis 'cookies'. Expires: 2 years from creation or update. Description: (Google). This cookie allows Users browsing the website to be distinguished, but in no case allowing us to know their identity.

Google Cookie: __gat Información: Statistical analysis 'cookies'. Expires: 2 years from creation or update. Description: Cookie set by analytics.js; JavaScript library owned by Google. The analytics.js library forms part of Google Universal Analytics and uses this first-party cookie that contains an identifier to differentiate between the different monitoring objects created in the session.

How to administrate ‘cookies' on the browser?

The user has the option to allow, block or delete the 'cookies' installed on their device through configuration of the options of the browser installed on their terminal:

How to administrate cookies on PCs.

If you want to allow the use of cookies from our site, please follow the following instructions.

Google Chrome

  1. Upon opening the browser, click 'tools' in the upper section and select the 'options' tab
  2. In options, click 'privacy'.
  3. Mark 'allow administration of cookies'.

Microsoft Internet Explorer 6.0, 7.0, 8.0, 9.0

  1. Upon opening the browser, click 'tools' in the upper section and select the 'options' tab.
  2. Review the 'Privacy' tab, ensuring that it is configured with a medium or lower level of security.
  3. If the internet configuration is not medium, cookies will be blocked.

Mozilla Firefox

  1. Upon opening the browser, click 'tools' in the upper section and select the 'options' tab.
  2. Select the Privacy icon.
  3. Click on cookies, and mark: 'allow the installation of cookies'.

Safari

  1. Upon opening the browser, click 'tools' in the upper section and select the 'options' tab.
  2. Click on the 'Security' tab and check whether or not the 'Block Access of third party cookies' option is marked.
  3. Click 'save'.

Installation of cookies on Mac

If you have a Mac and want to allow our cookies to access your computer, please follow the following instructions:

Microsoft Internet Explorer 5.0 on OSX

  1. Enter 'Explorer' and select 'Preferences' on the navigation bar.
  2. Scroll downwards until you see 'Cookies' just below received files.
  3. Mark 'Do not ask again'.

Safari on OSX

  1. Enter Safari and select 'Preferences' on the navigation bar.
  2. Click on the 'Security' tab and mark the 'accept cookies' option.
  3. Select the option: 'Only from the current site I am browsing'.

Mozilla and Netscape on OSX.

  1. Enter 'Mozilla' or 'Netscape' and in the upper part of your browser, mark the 'Preferences' option
  2. Scroll downwards until you see 'Cookies' just below 'Privacy and Security'.
  3. Mark the 'Allow access by cookies only from the current site' options

Opera

  1. Enter 'Opera' and select 'Menu' and 'Settings' on the navigation bar.
  2. Select 'Preferences' and click on the 'Advanced' tab.
  3. Mark the 'Accept cookies' option. In case of blocking the use of 'cookies' on your browser, it is possible that some services or functionalities of the website will not be available.

On some browsers, specific rules can be configured to administrate 'cookies' by website, which offers a more precise control over privacy. This means that 'cookies' can be disabled from all sites except for those that are trusted.

Custom cookie settings

When you visit any website, you can store or retrieve information in your browser, mainly in the form of cookies. This information may be about you, your preferences or your device and is mainly used to make the site work as expected. The information generally does not identify you directly, but it can provide you with a more personalized web experience. Because we respect your right to privacy, you may choose not to allow some types of cookies. Click on the different category headings to get more information and change our default settings. However, blocking some types of cookies may affect your site experience and the services we can offer.

Accept all cookies Reject all

The necessary cookies help make a website usable by enabling basic functions such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies. These cookies do not store any personally identifiable information.

Statistics cookies help the website understand how visitors interact by collecting and reporting information anonymously. These cookies allow us to count visits and traffic sources, so that we can measure and improve the performance of our site. They help us to know which pages are the most popular and the least popular and to see how visitors move around the site. All the information that these cookies collect is added and, therefore, anonymous. If you do not allow these cookies, we will not know when you have visited our site.

These cookies can be set through our site by our advertising partners. The intention is to show ads that are relevant and attractive to the individual user and, therefore, more valuable to publishers and external advertisers. They do not store personal information directly, but are based on the unique identification of your browser and Internet device. If you do not allow these cookies, you will experience less specific advertising. Once these cookies are included, the system cannot delete them automatically but you can manage them from your browser, we explain how on this same page in: "How to manage‘ cookies ’in the browser?".

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